Cognos Analytics Upgrade Services

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Upgrading the Cognos environment is not a regular practice for internal IT teams. Even relatively minor upgrades can take significant time, chew up valuable resources and leave organizations vulnerable to errors.

The Senturus team implements hundreds of Cognos upgrades, installations and configurations every year. Our close relationship with IBM product management gives us platform and development insights that we translate into efficiencies and best practices we share with our clients.

How it works

We offer three types of upgrade support plus additional services to ensure the success of your upgrade and beyond.

End-to-end implementation

Full-service upgrade implementation across all appropriate environments (development, production, testing, sandbox, etc.). We will conduct the entire upgrade implementation and involve your staff as desired.

Quick start

Installation and configuration of your development environment. We provide full documentation for your future reference. Performed remotely or onsite.

Mentoring

A collaborative upgrade performed with your in-house staff leveraging our expert guidance and recommendations.

Cognos license assessment (add-on service)

A free service that provides guidance to yield cost savings, mitigate risk and ensure your organization maintains compliance.

Enhanced content inventory (add-on service)

Leverage our proprietary tool to generate an inventory of the Cognos content store that is significantly more comprehensive than the standard Cognos audit. Efficiently reduce the volume of content that needs to be migrated and simplify future administration.

New features training (add-on service)

Get your team up to speed efficiently with personalized individual or group training from one of our experts.

	Quick Start	End-to-End
Install and configure your development environment
Install and configure your production environment
Enhanced content store inventory	Add-on	Add-on
Migrate and publish Cognos content
Validate and test content
Documentation
Knowledge transfer for your internal team
Perform an assessment of environments
Provide post-production support
Prototype and test POCs on new features and functionality
Assess IBM software licensing (Free)	Add-on	Add-on
Upgrade supporting components where appropriate (content manager DB, authentication provider, etc.)
New features training	Add-on	Add-on

Spotlight

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